Privacy Policy

 

Outside Sales
Training is committed to protecting your privacy and giving you a safe online
experience. This Privacy Policy applies to all of the products, services and
websites offered by Outside Sales Training or its subsidiaries or affiliated
companies. Sometimes, we may post product specific privacy notices or materials
to explain our services and products in more detail. If you have any questions
about this Privacy Policy, please feel free to contact us through our website.


Last Updated: 06/07/2020

Advertising Cookie
and OPT-OUT

When you are
accessing the internet through a web browser, we may use cookies from Facebook,
Google (and other advertisers) to improve your online experience, including the
display of more relevant ads.

Anyone may opt-out of the Google cookie at any time by going to your Google Ad
Settings. You may also opt-out of the Facebook cookie at any time by going to
your Facebook Ad Settings.

Information We
Collect and How We Use It

We may collect the
following types of information:


  • Information
    you provide –

    When you sign up with or make a purchase from Outside Sales Training, we
    ask you for personal information. We may combine the information you
    submit with information from other Outside Sales Training services or third
    parties in order to provide you with a better experience and to improve
    the quality of our services. This won’t occur without your consent unless
    necessary for site security. This data is retained for as long as you have
    an active account with Outside Sales Training.
  • Cookies
    – When you visit Outside
    Sales Training, we send one or more cookies to your device. We use cookies
    to improve the quality of our service, including for storing user
    preferences, improving search results and ad selection, and tracking user
    trends, such as how people search. Outside Sales Training also uses
    cookies in its advertising services to help advertisers and publishers
    serve and manage ads across the web and on Outside Sales Training
    services.
  • Log
    information –

    When you access the services of Outside Sales Training via browser,
    application, or other clients, our servers automatically record certain
    information. These server logs may include information such as your web
    request, your interaction with a service, Internet Protocol address,
    browser type, browser language, the date and time of your request and one
    or more cookies that may uniquely identify your browser or your account.
    These logs are retained for a period of 365 days and are used for
    anti-fraud and website security purposes. After this time, these logs are
    automatically deleted.
  • Traffic
    information –

    When you access the services of Outside Sales Training via browser,
    application, or other, clients we record certain information using our
    traffic analysis tool, Google Analytics. This information is stored in an
    anonymised manner but does include data such as your web request, your
    interaction with a service, Internet Protocol address, browser type,
    browser language, the date and time of your request and one or more
    cookies that may uniquely identify your browser or your account. These
    logs are retained for a period of 24 months and are used for content and
    marketing planning purposes so that we can improve our content and
    services. After this time, these logs are automatically deleted.
  • User
    communications –

    When you send an email or other communications to Outside Sales Training,
    we may retain those communications in order to process your inquiries,
    respond to your requests and improve our services. When you send and
    receive SMS messages to or from one of our services that provides SMS
    functionality, we may collect and maintain information associated with
    those messages, such as the phone number, the wireless carrier associated
    with the phone number, the content of the message, and the date and time
    of the transaction. We may use your email address to communicate with you
    about our services or products but never to send you communications that
    are not related to your purchases or that you haven’t opted into.
  • Affiliated
    Outside Sales Training services on other sites –
    We offer some of our services on or through
    other websites. Personal information that you provide to those sites may
    be sent to Outside Sales Training in order to deliver the service. We
    process such information under this Privacy Policy.
  • Third
    Party Applications –
    Outside
    Sales Training may make available third party applications, such as
    plugins, modules or extensions, through its services. The information
    collected by Outside Sales Training when you enable a third party
    application is processed under this Privacy Policy. Information collected
    by the third party application provider is governed by their privacy
    policies.
  • Location
    data –
    Outside Sales Training
    offers location-enabled services. If you use those services, Outside Sales
    Training may receive information about your actual location (such as GPS
    signals sent by a mobile device) or information that can be used to
    approximate a location (such as a cell ID). This data is not recorded
    without your permission and is not held for any longer than the period
    required to deliver the specific service.
  • Other
    sites –
    This Privacy Policy applies
    to Outside Sales Training’s services only. We do not exercise control over
    the sites displayed as search results, sites that include Outside Sales
    Training applications, products or services, or links from within our various
    services. These other sites may place their own cookies or other files on
    your computer, collect data or solicit personal information from you.


In addition to the above, we may use the information we collect to:


  • Provide,
    maintain, protect, and improve our services (including advertising
    services) and develop new services; and
  • Protect
    the rights or property of Outside Sales Training or our users.


If we use this
information in a manner different than the purpose for which it was collected,
then we will ask for your consent prior to such use.

Outside Sales Training processes personal information on our servers in Australia.
In some cases, we process personal information outside your own country.

Choices

You can use your
account on the Outside Sales Training website to review and control the
information stored in your Outside Sales Training account. Most browsers are
initially set up to accept cookies, but you can reset your browser to refuse
all cookies or to indicate when a cookie is being sent. However, some of the Outside
Sales Training features and services may not function properly if your cookies
are disabled.

Information Sharing

Outside Sales
Training only shares personal information with other companies or individuals
outside of Outside Sales Training in the following limited circumstances:


  • We
    have your consent. We require opt-in consent for the sharing of any
    sensitive personal information.
  • If
    we provide such information to our subsidiaries, affiliated companies or
    other trusted businesses or persons for the purpose of processing personal
    information on our behalf. We require that these parties agree to process
    such information based on our instructions and in compliance with this
    Privacy Policy and any other appropriate confidentiality and security
    measures.
  • We
    have a good faith belief that access, use, preservation or disclosure of
    such information is reasonably necessary to (a) satisfy any applicable
    law, regulation, legal process or enforceable governmental request, (b)
    enforce applicable Terms of Service, including investigation of potential
    violations thereof, (c) detect, prevent, or otherwise address fraud,
    security or technical issues, or (d) protect against harm to the rights,
    property or safety of Outside Sales Training, its users or the public as
    required or permitted by law.


If Outside Sales
Training becomes involved in a merger, acquisition, or any form of sale of some
or all of its assets, we will ensure the confidentiality of any personal
information involved in such transactions and provide notice before personal
information is transferred and becomes subject to a different privacy policy.

Information Security

We take appropriate
security measures to protect against unauthorized access to or unauthorized
alteration, disclosure or destruction of data. These include internal reviews
of our data collection, storage and processing practices and security measures,
including appropriate encryption and physical security measures to guard
against unauthorized access to systems where we store personal data.

We restrict access to personal information to Outside Sales Training employees,
contractors and agents who need to know that information in order to process it
on our behalf. These individuals are bound by confidentiality obligations and
may be subject to discipline, including termination and criminal prosecution if
they fail to meet these obligations.

Accessing And
Updating Personal Information

When you use Outside
Sales Training services, we make good faith efforts to provide you with access
to your personal information and either to correct this data if it is
inaccurate or to delete such data at your request if it is not otherwise
required to be retained by law or for legitimate business purposes. 

 

We ask individual
users to identify themselves and the information requested to be accessed,
corrected or removed before processing such requests, and we may decline to
process requests that are unreasonably repetitive or systematic, require
disproportionate technical effort, jeopardize the privacy of others, or would
be extremely impractical (for instance, requests concerning information
residing on backup tapes), or for which access is not otherwise required. In
any case, where we provide information access and correction, we perform this
service free of charge, except if doing so would require a disproportionate
effort. Because of the way we maintain certain services, after you delete your
information, residual copies may take a period of time before they are deleted
from our active servers and may also remain in our backup systems for a period
of time.

Enforcement

Outside Sales
Training regularly reviews its compliance with this Privacy Policy. When we
receive formal written complaints, it is Outside Sales Training’s policy to
contact the complaining user regarding his or her concerns. We will cooperate
with the appropriate regulatory authorities, including local data protection
authorities, to resolve any complaints regarding the transfer of personal data
that cannot be resolved between Outside Sales Training and an individual.

Changes To This
Privacy Policy

Please note that this
Privacy Policy may change from time to time. We will not reduce your rights
under this Privacy Policy without your explicit consent. We will post any
Privacy Policy changes on this page and, if the changes are significant, we
will provide a more prominent notice (including, for certain services, email
notification of Privacy Policy changes).